Shipping policy

ACCEPTING DELIVERY

If you choose to accept delivery of damaged product(s) in exchange for a settlement, please do the following:

1. Note any visible damage on the delivery receipt. Be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.
2. Take delivery of the products and sign the delivery receipt marking the box, "damaged." Add notes to the exception field about what products were damaged and what type of damage they sustained.
3. Take pictures of the boxes. It is best to have several from different angles and distances.
4. Email us angelinanailsupply@gmail.com to provide your information.
5. We will send you additional instructions by email.
6. We will work on your behalf with our shipping company to determine the monetary value of the damage.
7. We will settle your claim within 30 business days and issue you a credit for the damages via check or credit card refund. Alternatively we can provide replacement parts to you and an allowance for repairs. Replacement parts can take up to 12 weeks to ship from the manufacturer.

 RETURN POLICY:

- Return won't be accepted when order is shipped.

- Return fee: 4% of your total order

- We do not accept return without our authorization, Gel polish, Nail Lacquer, Dipping Powder, Hard Gel and all nail treatment products.

- Return day: 1 - 2 business days